Customer stories
Tikkapinta Oy - Regular development of a family business for growth
In 2016, the Jyväskylä- based company Tikkapinta Oy, which specializes in industrial painting, found its way to Hannu Tolvanen, a consultant working in the ranks of Finnish Business Development. The first project was worked on for a year and has been returned to several times since.
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Dartboard is a family business in the best sense of the word. Family members work together and a strong entrepreneurial spirit is present in everything we do. You will naturally move from the office to the hall in the middle of the day and then back to the office if the situation so requires.
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"Tikkapinta Oy has a similar attitude to family businesses in Southern Europe, where there are people in three generations; if a customer needs service on Sunday, they will come to work."
-Hannu Tolvanen, project consultant
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Pictured is Anna Hepomäki of Tikkapinta Oy,
Jouni Hepomäki and Joel Olkkonen
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In terms of projects, the goals were already clear at hand: the company wanted to grow, develop and at the same time double its operating profit.
The implementation of the growth targets was started very concretely from the premises. Hannu helped with the capital lease and the point was already changed.
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Shortly afterwards, it was time to renovate the production facilities, which is, of course, a demanding project both in terms of time and money. Preparations for the investment were made by applying for financiers. The financing materials were honed together and the consultant was on site to support the company in the financing negotiations themselves.
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After the new production facilities, the next project was reached, when Tikkapinta started to implement a partial generational change. Hannu was involved in the preparation of the required papers and the valuation process. As a natural continuation, assistance with the financial arrangements required for the purchase was also included.
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"Ever since the first meeting and meeting, it felt like this project was being completed and this is going to be something when it comes to dealing with a professional. Everyone has been allowed to do what they can, we've got to focus on the work and Hannu has taken care of his own area of expertise."
-Esa Isotalo & Anna Hepomäki, Tikkapinta Oy
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The actual difficulties were hardly encountered on the part of the projects, but the nature of larger projects always requires a certain kind of precision and they take a lot of time. However, taking the time to sum up the details is worthwhile, as mistakes can be costly.
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Like all successful companies, Tikkapinta is looking for continuous small growth in its operations. In this case, it means that Hannu has been involved in developing the company's sales and marketing for a couple of years. The measures are very concrete, such as increasing the customer base and minimizing the risks posed by existing low-volume customers.
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"When thinking about future plans, such as marketing, it was clear from the beginning that Hannu would be involved."
-Anna Hepomäki, Tikkapinta Oy
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Hannu's skills suited the fast-paced daily life of an entrepreneurial family like a nose to the head, as he has extensive experience in business management and entrepreneurship in the SME sector. When talking about SMEs, decentralization and differentiation of activities are usually not possible, but the areas are interconnected: if we talk about marketing, we also talk about financing in the same debate. Hannu's comprehensive understanding and multidisciplinary expertise in the field of entrepreneurship is an advantage here.
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"There are a lot of entrepreneurs who don't touch a long stick on anything where there's a consultant word. Let's feel like we're just taking their time and doing paper-tasting, useless stuff. I agree that doesn't make any sense in that. It's important to do that kind of work and projects that are truly effective and that genuinely benefit the company. "
-Hannu Tolvanen, consultant
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Naturally, running the activities themselves play a major role in the daily life of the family business, and the projects were implemented with this in mind - efficiently, time-wisely, and as uncomplicated as possible. Things were discussed throughout and individual work was utilized whenever possible. This ensured that entrepreneurs ’time was not sacrificed to unnecessary meetings and workshops when there was no real need for them.
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"In areas you don't have the time or don't know, you should take advantage of outside help - you shouldn't try to do everything yourself, but focus on where it's at its best and where the money is coming from."
-Hannu Tolvanen, consultant
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No consultant or project will produce results without a making and professional company. In the case of Tikkapinta Oy, the division of labor was clear. The iron-strong professionalism of the entrepreneurs played a key role in the implementation of the projects and Hannu's role as a consultant was to support in matters that were not their strongest competence or for which they did not have enough time to set aside. In this way, cooperation was brought into play and goals were achieved - or even exceeded.
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"We have received knowledge and skills from Hannu for things we would not have been able to do alone. The projects have been big and the investments large - Hannu has been an invaluable help."
-Anna Hepomäki, Tikkapinta Oy
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Pictured are Tikkapinta Oy's Jouni and Anna Hepomäki
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